Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: f320d237-738e-4dda-aa22-e2a40edcdecf

{
  "TimeOfDay": "2026-05-18 11:11",
  "DealerName": "GWM Haval Hatfield",
  "DealerBrand": "Haval-GWM",
  "DealerWebsite": "https://www.hatfieldgroup.co.za/",
  "PhysicalAddress": "1209 BURNETT STREET CNR JAN SHOBA, HATFIELD, PRETORIA, 002",
  "DealerPhone": "012 002 1050",
  "Country": "South Africa"
}
User
2026-05-18 11:11
Start Service Booking
Assistant
2026-05-18 11:11

Tool call: tool_set_intent_QDmJaUm6qi4JfhlAqOxp

Tool Call
set_intent({
  "intent": "service_booking"
})

Tool call: tool_get_customer_info_SQj4Q91ygeVc3pUtrGEh

Tool Call
get_customer_info({
  "intent": "service_booking"
})
User
2026-05-18 11:11
{
  "tool_call_id": "tool_set_intent_QDmJaUm6qi4JfhlAqOxp",
  "role": "user",
  "content": "true"
}
User
2026-05-18 11:11
{
  "tool_call_id": "tool_get_customer_info_SQj4Q91ygeVc3pUtrGEh",
  "role": "user",
  "content": "{\"status\":\"found\",\"name\":\"Mrs Tebogo Jacobeth Mmole\"}"
}
Assistant
2026-05-18 11:11

Tool call: tool_send_service_booking_form_EApJuB0IH2BXp4eQNAVO

Tool Call
send_service_booking_form({
  "message": "Good day Mrs Mmole. Please complete the following form so we can assist with your service booking."
})
User
2026-05-18 11:11
{
  "tool_call_id": "tool_send_service_booking_form_EApJuB0IH2BXp4eQNAVO",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-05-18 11:11
<WAIT_FOR_CLIENT />