Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: f31f4c5f-b532-4913-b37c-c6f50f411003

{
  "TimeOfDay": "2026-03-19 11:15",
  "DealerName": "Omoda Jaecoo Fourways",
  "DealerBrand": "Omoda-Jaecoo",
  "DealerWebsite": "https://omodafourways.hatfieldgroup.co.za/",
  "PhysicalAddress": "Cnr Fourways Blvd & Percy Street, Fourways, Sandton, 2191",
  "DealerPhone": "0108236643",
  "Country": "South Africa"
}
User
2026-03-19 11:15
Start Service Booking
Assistant
2026-03-19 11:15

Tool call: 50k2kjxhz

Tool Call
set_intent({
  "intent": "service_booking_inquiry"
})

Tool call: 341c8fyjp

Tool Call
lookup_customer_name({
  "intent": "Ntombesizwe Mkonto"
})
User
2026-03-19 11:15
{
  "tool_call_id": "50k2kjxhz",
  "role": "user",
  "content": "true"
}
User
2026-03-19 11:15
{
  "tool_call_id": "341c8fyjp",
  "role": "user",
  "content": "Ntombesizwe Mkonto"
}
Assistant
2026-03-19 11:15

Tool call: 6yt3b78qj

Tool Call
save_customer_name({
  "customer_name": "Ntombesizwe",
  "customer_surname": "Mkonto"
})

Tool call: mvhey2ye3

Tool Call
send_booking_form({
  "message": "Dear Ntombesizwe Mkonto, please fill in the service booking form to assist us in preparing for your service appointment."
})
User
2026-03-19 11:15
{
  "tool_call_id": "6yt3b78qj",
  "role": "user",
  "content": "true"
}
Assistant
2026-03-19 11:16
Thank you for choosing Omoda Jaecoo Fourways! I have forwarded your details to my Service Manager who will assist with a {customer request}.