Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: ece18395-12e3-4b20-ab3b-6289502a7476

{
  "TimeOfDay": "2026-07-17 11:08",
  "DealerName": "Omoda Jaecoo Waterfall",
  "DealerBrand": "Omoda-Jaecoo",
  "DealerWebsite": "https://omodajaecoowaterfall.hatfieldgroup.co.za/",
  "PhysicalAddress": "41 RIDGE ROAD, VORNA VALLEY EXT.98 , MIDRAND, 1685",
  "DealerPhone": null,
  "DealerHours": "Weekdays 07:00-17:00, Weekends 07:00-13:00",
  "Country": "South Africa"
}
User
2026-07-17 11:08
Hi
Assistant
2026-07-17 11:08

Tool call: wN0a0Mpg

Tool Call
set_intent({
  "intent": "greeting"
})

Tool call: Zrpuw8rM

Tool Call
get_customer_info({
  "intent": "greeting"
})
User
2026-07-17 11:08
{
  "tool_call_id": "wN0a0Mpg",
  "role": "user",
  "content": "true"
}
User
2026-07-17 11:08
{
  "tool_call_id": "Zrpuw8rM",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}
Assistant
2026-07-17 11:08
Welcome to Omoda Jaecoo Waterfall! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
User
2026-07-17 11:08
2
Assistant
2026-07-17 11:08

Tool call: QPARVTFi

Tool Call
set_intent({
  "intent": "service_booking"
})

Tool call: mEfTyaBN

Tool Call
get_customer_info({
  "intent": "service_booking"
})
User
2026-07-17 11:08
{
  "tool_call_id": "QPARVTFi",
  "role": "user",
  "content": "true"
}
User
2026-07-17 11:08
{
  "tool_call_id": "mEfTyaBN",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}
Assistant
2026-07-17 11:08
I'd be glad to help. May I have your name and surname first before we continue?
User
2026-07-17 11:08
Sahur Maharaj
Assistant
2026-07-17 11:09

Tool call: HLCUZJfo

Tool Call
create_customer_record({
  "customer_name": "Sahur",
  "customer_surname": "Maharaj"
})
User
2026-07-17 11:09
{
  "tool_call_id": "HLCUZJfo",
  "role": "user",
  "content": "true"
}
Assistant
2026-07-17 11:09

Tool call: UXAYDDCI

Tool Call
send_service_booking_form({
  "message": "Thank you, Sahur. Please complete the form below to book your service."
})
User
2026-07-17 11:09
{
  "tool_call_id": "UXAYDDCI",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-07-17 11:09
<WAIT_FOR_CLIENT />