Dashboard
Action Another action Something else here
Separated link
Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: e0e9dc39-ab1f-4d8b-aa78-a9c97829b649

{
  "TimeOfDay": "2026-05-18 10:04",
  "DealerName": "VW Pretoria",
  "DealerBrand": "Volkswagen",
  "DealerWebsite": "https://vwpretoria.hatfieldgroup.co.za/",
  "PhysicalAddress": "1188 Francis Baard Steet, cnr Jan Shoba, Hatfield, Pretoria\r\n",
  "DealerPhone": "010 594 0877",
  "Country": "South Africa"
}
User
2026-05-18 10:04
Hello
Assistant
2026-05-18 10:04

Tool call: tool_set_intent_OsTSqCYQk86qe8fmH6wT

Tool Call
set_intent({
  "intent": "greeting"
})

Tool call: tool_get_customer_info_DHcBbtHeiNH7Cu6HxSBQ

Tool Call
get_customer_info({
  "intent": "greeting"
})
User
2026-05-18 10:04 
{
  "tool_call_id": "tool_set_intent_OsTSqCYQk86qe8fmH6wT",
  "role": "user",
  "content": "true"
}
User
2026-05-18 10:04 
{
  "tool_call_id": "tool_get_customer_info_DHcBbtHeiNH7Cu6HxSBQ",
  "role": "user",
  "content": "{\"status\":\"found\",\"name\":\"Zwelensha Masina\"}"
}
Assistant
2026-05-18 10:04
Good day Zwelensha Masina. Welcome to VW Pretoria! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
User
2026-05-18 10:15
3
Assistant
2026-05-18 10:15

Tool call: tool_set_intent_g1c21T5sd0YcYheTrnvI

Tool Call
set_intent({
  "intent": "parts_request"
})

Tool call: tool_send_parts_request_form_CBDgD5QqHYeQngbl4GCx

Tool Call
send_parts_request_form({
  "message": "Please complete this form to request your part."
})
User
2026-05-18 10:15 
{
  "tool_call_id": "tool_set_intent_g1c21T5sd0YcYheTrnvI",
  "role": "user",
  "content": "true"
}
User
2026-05-18 10:15 
{
  "tool_call_id": "tool_send_parts_request_form_CBDgD5QqHYeQngbl4GCx",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-05-18 10:15
<WAIT_FOR_CLIENT />