Dashboard
Action Another action Something else here
Separated link
Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: dc52f7b4-b7da-429c-84b5-562025537f75

{
  "TimeOfDay": "2026-03-19 12:34",
  "DealerName": "Audi Centre Hatfield",
  "DealerBrand": "Audi",
  "DealerWebsite": "https://audihatfield.hatfieldgroup.co.za/",
  "PhysicalAddress": "1177 Pretorius Street\r\nHatfield \r\nPretoria\r\n",
  "DealerPhone": "0105940873",
  "Country": "South Africa"
}
User
2026-03-19 12:34
Hello
Assistant
2026-03-19 12:34

Tool call: yzvvc3f4q

Tool Call
set_intent({
  "intent": "greeting"
})
User
2026-03-19 12:34 
{
  "tool_call_id": "yzvvc3f4q",
  "role": "user",
  "content": "true"
}
Assistant
2026-03-19 12:34
Welcome to Audi Centre Hatfield. How may we assist you today? • Purchase a vehicle • Book a service appointment
User
2026-03-19 12:34
Parts
Assistant
2026-03-19 12:34

Tool call: 49f78mp5n

Tool Call
set_intent({
  "intent": "parts_inquiry"
})

Tool call: rw594kw2r

Tool Call
lookup_customer_name({
  "intent": "parts_inquiry"
})
User
2026-03-19 12:34 
{
  "tool_call_id": "49f78mp5n",
  "role": "user",
  "content": "true"
}
User
2026-03-19 12:34 
{
  "tool_call_id": "rw594kw2r",
  "role": "user",
  "content": "false"
}
Assistant
2026-03-19 12:34
I'd be glad to help. May I have your name first before we continue?
User
2026-03-19 12:35
Prince
Assistant
2026-03-19 12:35

Tool call: ztacqmsww

Tool Call
save_customer_name({
  "customer_name": "Prince"
})

Tool call: f001xdx8e

Tool Call
send_partrequest_form({
  "message": "Dear Prince, please fill in the part request form to assist you with your query."
})
User
2026-03-19 12:35 
{
  "tool_call_id": "ztacqmsww",
  "role": "user",
  "content": "true"
}
User
2026-03-19 12:35 
{
  "tool_call_id": "f001xdx8e",
  "role": "user",
  "content": "PARTS_FORM_SENT"
}
Assistant
2026-03-19 12:35
Thank you for choosing Audi Centre Hatfield! I have forwarded your details to my Service Manager who will assist with a quotation.