Dashboard
Action Another action Something else here
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Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: cca2cc8a-8a88-4dfe-b2ab-56e04237753d

{
  "TimeOfDay": "2026-09-15 10:53",
  "DealerName": "ISUZU Richardsbay",
  "DealerBrand": "Isuzu",
  "DealerWebsite": "https://isuzurichardsbay.hatfieldgroup.co.za/",
  "PhysicalAddress": "23/25 Alumina Allee Street, Alton, Richards Bay, 3900",
  "DealerPhone": "0350010595",
  "DealerHours": "Weekdays 07:00-17:00, Weekends 07:00-13:00",
  "Country": "South Africa"
}
User
2026-09-15 10:53
Sir
Assistant
2026-09-15 10:53

Tool call: call_6124410

Tool Call
set_intent({
  "intent": "greeting"
})

Tool call: call_6124414

Tool Call
get_customer_info({
  "intent": "greeting"
})
User
2026-09-15 10:53 
{
  "tool_call_id": "call_6124410",
  "role": "user",
  "content": "true"
}
User
2026-09-15 10:53 
{
  "tool_call_id": "call_6124414",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}
Assistant
2026-09-15 10:53
Welcome to ISUZU Richardsbay! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
User
2026-09-15 10:53
3
Assistant
2026-09-15 10:53

Tool call: call_29778

Tool Call
set_intent({
  "intent": "parts_request"
})

Tool call: call_29781

Tool Call
get_customer_info({
  "intent": "parts_request"
})
User
2026-09-15 10:53 
{
  "tool_call_id": "call_29778",
  "role": "user",
  "content": "true"
}
User
2026-09-15 10:53 
{
  "tool_call_id": "call_29781",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}
Assistant
2026-09-15 10:53
I'd be glad to help. May I have your name and surname first before we continue?
User
2026-09-15 10:54
Phakamani Gumede
Assistant
2026-09-15 10:54

Tool call: call_2920

Tool Call
create_customer_record({
  "customer_surname": "Gumede",
  "customer_name": "Phakamani"
})
User
2026-09-15 10:54 
{
  "tool_call_id": "call_2920",
  "role": "user",
  "content": "true"
}
Assistant
2026-09-15 10:54

Tool call: call_7862695

Tool Call
send_parts_request_form({
  "message": "Please provide your vehicle and part details using the form below."
})
User
2026-09-15 10:54 
{
  "tool_call_id": "call_7862695",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-09-15 10:55
<WAIT_FOR_CLIENT />