Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: c8694993-6be4-405b-9584-ff1d03ed5e64

{
  "TimeOfDay": "2026-09-15 09:40",
  "DealerName": "ISUZU Woodmead",
  "DealerBrand": "Isuzu",
  "DealerWebsite": "https://isuzuwoodmead.hatfieldgroup.co.za",
  "PhysicalAddress": "WOODMEAD AND WATERFALL CRESCENT, WOODMEAD, 2191\r\n\r\n",
  "DealerPhone": "0105969600",
  "DealerHours": "Weekdays 07:00-17:00, Weekends 07:00-13:00",
  "Country": "South Africa"
}
User
2026-09-15 09:40
Hi, I found your dealership on Google and would like someone to get in touch with me.
Assistant
2026-09-15 09:41

Tool call: call_6996102

Tool Call
set_intent({
  "intent": "greeting"
})

Tool call: call_6996106

Tool Call
get_customer_info({
  "intent": "greeting"
})
User
2026-09-15 09:41
{
  "tool_call_id": "call_6996102",
  "role": "user",
  "content": "true"
}
User
2026-09-15 09:41
{
  "tool_call_id": "call_6996106",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}
Assistant
2026-09-15 09:41
Welcome to ISUZU Woodmead! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry May I also have your name first before we continue?
User
2026-09-15 09:41
Juan ray gebhardt
Assistant
2026-09-15 09:41

Tool call: call_6232382

Tool Call
create_customer_record({
  "customer_name": "Juan Ray",
  "customer_surname": "Gebhardt"
})
User
2026-09-15 09:41
{
  "tool_call_id": "call_6232382",
  "role": "user",
  "content": "true"
}
Assistant
2026-09-15 09:41
Thank you, Juan Ray. How can I assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
User
2026-09-15 09:42
3
Assistant
2026-09-15 09:42

Tool call: call_2707865

Tool Call
set_intent({
  "intent": "parts_request"
})

Tool call: call_2707873

Tool Call
send_parts_request_form({
  "message": "Please complete the form below so I can assist you with your parts request."
})
User
2026-09-15 09:42
{
  "tool_call_id": "call_2707865",
  "role": "user",
  "content": "true"
}
User
2026-09-15 09:42
{
  "tool_call_id": "call_2707873",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-09-15 09:42
<WAIT_FOR_CLIENT />