Dashboard
Action Another action Something else here
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Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: c52724ac-b2f8-49c2-ae7a-a9ff2ad6964c

{
  "TimeOfDay": "2026-07-17 11:32",
  "DealerName": "Chery Waterfall",
  "DealerBrand": "Chery",
  "DealerWebsite": "https://cherywaterfall.hatfieldgroup.co.za/",
  "PhysicalAddress": "41 Ridge Rd, Vorna Valley, Midrand, 1685",
  "DealerPhone": null,
  "DealerHours": "Weekdays 07:00-17:00, Weekends 07:00-13:00",
  "Country": "South Africa"
}
User
2026-07-17 11:32
Good day
Assistant
2026-07-17 11:32

Tool call: XhboG6OE

Tool Call
set_intent({
  "intent": "greeting"
})

Tool call: zC9CEQJ2

Tool Call
get_customer_info({
  "intent": "greeting"
})
User
2026-07-17 11:32 
{
  "tool_call_id": "XhboG6OE",
  "role": "user",
  "content": "true"
}
User
2026-07-17 11:32 
{
  "tool_call_id": "zC9CEQJ2",
  "role": "user",
  "content": "{\"status\":\"found\",\"name\":\"Mark Naicker X\"}"
}
Assistant
2026-07-17 11:32
Good day Mark Naicker X. Welcome to Chery Waterfall! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
User
2026-07-17 11:32
2
Assistant
2026-07-17 11:32

Tool call: 2aLEGNgM

Tool Call
set_intent({
  "intent": "service_booking"
})

Tool call: WyskdjCs

Tool Call
send_service_booking_form({
  "message": "Please complete the service booking form so we can assist you with your appointment."
})
User
2026-07-17 11:32 
{
  "tool_call_id": "2aLEGNgM",
  "role": "user",
  "content": "true"
}
User
2026-07-17 11:32 
{
  "tool_call_id": "WyskdjCs",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-07-17 11:32
<WAIT_FOR_CLIENT />