Configuration: be902a28-aad2-4b2c-a2af-2a4a5b27eb3c
{ "TimeOfDay": "2026-03-19 12:01", "DealerName": "Hatfield VW Pretoria", "DealerBrand": "Volkswagen", "DealerWebsite": "https://vwpretoria.hatfieldgroup.co.za/", "PhysicalAddress": "1188 Francis Baard Steet, cnr Jan Shoba, Hatfield, Pretoria\r\n", "DealerPhone": "010 594 0877", "Country": "South Africa" }
Tool call: q07tcjzw3
set_intent({ "intent": "service_booking_inquiry" })
Tool call: kpsd02fef
lookup_customer_name({ "intent": "service_booking_inquiry" })
{ "tool_call_id": "q07tcjzw3", "role": "user", "content": "true" }
{ "tool_call_id": "kpsd02fef", "role": "user", "content": "Renier Laubscher" }
Tool call: e6jp37m7h
save_customer_name({ "customer_name": "Renier", "customer_surname": "Laubscher" })
Tool call: vazvhw8nb
send_booking_form({ "message": "Hi Renier, thanks for reaching out to us on WhatsApp. In order to book your vehicle in for a service, could you please click on this link to complete the service request form: https://forms.office.com/r/XXXX" })
{ "tool_call_id": "e6jp37m7h", "role": "user", "content": "true" }