NeuraTalk

Prompt Parameters

Configuration: b7c59cb4-966c-4dcb-83b0-3ee3edd797bd

{
  "TimeOfDay": "2026-07-17 11:02",
  "DealerName": "VW Rivonia",
  "DealerBrand": "Volkswagen",
  "DealerWebsite": "https://vwrivonia.hatfieldgroup.co.za/?source=292",
  "PhysicalAddress": "337 RIVONIA BOULEVARD, RIVONIA, SANDTON, 2128\r\n",
  "DealerPhone": "087 235 7886",
  "DealerHours": "Weekdays 07:00-17:00, Weekends 07:00-13:00",
  "Country": "South Africa"
}

User
2026-07-17 11:02

{ "vehicle_registration": "MG 89 VR GP", "mileage": "30482", "flow_token": "unused" }

Assistant
2026-07-17 11:02

Tool call: qoq9i8fq

Tool Call

set_intent({
  "intent": "service_booking"
})

User
2026-07-17 11:02

{
  "tool_call_id": "qoq9i8fq",
  "role": "user",
  "content": "true"
}

Assistant
2026-07-17 11:02

Tool call: hqGa85fM

Tool Call

get_customer_info({
  "intent": "service_booking"
})

User
2026-07-17 11:02

{
  "tool_call_id": "hqGa85fM",
  "role": "user",
  "content": "{\"status\":\"found\",\"name\":\"Mr Gontse James Sandi\"}"
}

Assistant
2026-07-17 11:02

Tool call: 59qH6SER

Tool Call

send_service_booking_form({
  "message": "Good day Mr Sandi. Please complete the form below to proceed with your service booking at VW Rivonia."
})

User
2026-07-17 11:02

{
  "tool_call_id": "59qH6SER",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}

Assistant
2026-07-17 11:02

<WAIT_FOR_CLIENT />

User
2026-07-17 11:04

Good day the car has already been serviced by VW strydom park

Assistant
2026-07-17 11:05

Tool call: OPc11pty

Tool Call

create_crm_follow_up({
  "priority": "standard",
  "department": "service",
  "summary": "Customer informed us the vehicle MG 89 VR GP has already been serviced by VW Strydom Park.",
  "action_type": "general_reminder"
})

User
2026-07-17 11:05

{
  "tool_call_id": "OPc11pty",
  "role": "user",
  "content": "{\"status\":\"saved\"}"
}

Assistant
2026-07-17 11:05

Thank you for letting us know, Mr. Sandi. I have updated our records accordingly. How else may I assist you today?