Dashboard
Action Another action Something else here
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Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: aaabd03a-4496-45a1-af78-a751f6c9f671

{
  "TimeOfDay": "2026-05-18 11:05",
  "DealerName": "VW Pretoria",
  "DealerBrand": "Volkswagen",
  "DealerWebsite": "https://vwpretoria.hatfieldgroup.co.za/",
  "PhysicalAddress": "1188 Francis Baard Steet, cnr Jan Shoba, Hatfield, Pretoria\r\n",
  "DealerPhone": "010 594 0877",
  "Country": "South Africa"
}
User
2026-05-18 11:05
Start Service Booking
Assistant
2026-05-18 11:05

Tool call: tool_set_intent_kCq6vICbMsC8hx5DHQoJ

Tool Call
set_intent({
  "intent": "service_booking"
})
User
2026-05-18 11:05 
{
  "tool_call_id": "tool_set_intent_kCq6vICbMsC8hx5DHQoJ",
  "role": "user",
  "content": "true"
}
Assistant
2026-05-18 11:05

Tool call: tool_get_customer_info_ykwig3a0HOB3M4XtWZNM

Tool Call
get_customer_info({
  "intent": "service_booking"
})
User
2026-05-18 11:05 
{
  "tool_call_id": "tool_get_customer_info_ykwig3a0HOB3M4XtWZNM",
  "role": "user",
  "content": "{\"status\":\"found\",\"name\":\"Miss. Gontse Kola\"}"
}
Assistant
2026-05-18 11:05

Tool call: tool_send_service_booking_form_SuyayceBEYrbHrtEimn5

Tool Call
send_service_booking_form({
  "message": "Certainly, Miss. Gontse Kola. Please complete the form below to book your service at VW Pretoria."
})
User
2026-05-18 11:05 
{
  "tool_call_id": "tool_send_service_booking_form_SuyayceBEYrbHrtEimn5",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-05-18 11:05
<WAIT_FOR_CLIENT />