NeuraTalk

Prompt Parameters

Configuration: a91814fb-e279-4b1f-8df4-7e3cde044081

{
  "TimeOfDay": "2026-05-18 08:53",
  "DealerName": "Ford Sandton",
  "DealerBrand": "Ford",
  "DealerWebsite": "https://fordsandton.hatfieldgroup.co.za/",
  "PhysicalAddress": "24 WITKOPPEN ROAD, PAULSHOF, SANDTON, 2001",
  "DealerPhone": "010 823 5053",
  "Country": "South Africa"
}

User
2026-05-18 08:53

Hi

Assistant
2026-05-18 08:54

Tool call: tool_get_customer_info_lfRvKEfiSimB1FOwqtDS

Tool Call

get_customer_info({
  "intent": "greeting"
})

User
2026-05-18 08:54

{
  "tool_call_id": "tool_get_customer_info_lfRvKEfiSimB1FOwqtDS",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}

Assistant
2026-05-18 08:54

Welcome to Ford Sandton! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry

User
2026-05-18 08:59

Hello

Assistant
2026-05-18 08:59

How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry

User
2026-05-18 09:30

How are you

Assistant
2026-05-18 09:30

I am doing well, thank you. How can I assist you with your Ford Sandton experience today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry

User
2026-05-18 09:31

Please can I need Ford Sandton

Assistant
2026-05-18 09:31

Tool call: tool_set_intent_U7mEfqIxJ1IUF5CyhrvX

Tool Call

set_intent({
  "intent": "car_sales_enquiry"
})

User
2026-05-18 09:31

{
  "tool_call_id": "tool_set_intent_U7mEfqIxJ1IUF5CyhrvX",
  "role": "user",
  "content": "true"
}

Assistant
2026-05-18 09:31

I'd be glad to help. May I have your name first before we continue?

User
2026-05-18 09:31

What do you need

Assistant
2026-05-18 09:31

I need your name to assist you with your enquiry. May I have your name and surname, please?

User
2026-05-18 09:31

I'd or passport

Assistant
2026-05-18 09:31

Thank you for your response. To proceed with your sales enquiry, I simply need your name and surname. Could you please provide those?