Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: 95da29d7-6bc2-4206-98c3-4fc81147c389

{
  "TimeOfDay": "2026-01-18 11:07",
  "DealerName": "Audi Centre Braamfontein",
  "DealerBrand": "Audi",
  "DealerWebsite": "https://audibraamfontein.hatfieldgroup.co.za/",
  "Country": "South Africa"
}
User
2026-01-18 11:07
Hi I am happy with the car I had made Larry aware of missing mats suspecting they might hv missed when the car went for car wash
Assistant
2026-01-18 11:08

Tool call: bnjkybx75

Tool Call
log_follow_up({
  "has_complaint": true,
  "intent": "complaint",
  "request_number": 1,
  "summary": "Customer is unhappy with missing mats after car wash"
})
User
2026-01-18 11:08
{
  "tool_call_id": "bnjkybx75",
  "role": "user",
  "content": "Respond with: I sincerely apologize. I’ll get my team to assist you."
}
Assistant
2026-01-18 11:08
I sincerely apologize. I’ll get my team to assist you.