Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: 810914dc-374a-4b75-b44b-929ff2678c70

{
  "TimeOfDay": "2026-03-19 12:27",
  "DealerName": "Mazda Woodmead",
  "DealerBrand": "Mazda",
  "DealerWebsite": "https://mazdawoodmead.hatfieldgroup.co.za/",
  "PhysicalAddress": "WOODMEAD AND WATERFALL CRESCENT, WOODMEAD, 2191\r\n",
  "DealerPhone": "0108221900",
  "Country": "South Africa"
}
User
2026-03-19 12:27
Start Service Booking
Assistant
2026-03-19 12:27

Tool call: vv4tse86j

Tool Call
set_intent({
  "intent": "service_booking_inquiry"
})

Tool call: wrd1v68m5

Tool Call
lookup_customer_name({
  "intent": "Miss Italia Legoabe"
})
User
2026-03-19 12:27
{
  "tool_call_id": "vv4tse86j",
  "role": "user",
  "content": "true"
}
User
2026-03-19 12:27
{
  "tool_call_id": "wrd1v68m5",
  "role": "user",
  "content": "Miss Italia Legoabe"
}
Assistant
2026-03-19 12:27

Tool call: 34pzf116r

Tool Call
save_customer_name({
  "customer_name": "Italia",
  "customer_surname": "Legoabe"
})

Tool call: qaghm5790

Tool Call
send_booking_form({
  "message": "Dear Miss Legoabe, thank you for considering Mazda Woodmead for your service needs. Could you please fill in the service booking form so we can assist you better?"
})
User
2026-03-19 12:27
{
  "tool_call_id": "34pzf116r",
  "role": "user",
  "content": "true"
}
Assistant
2026-03-19 12:27
Thank you for choosing Mazda Woodmead! I have forwarded your details to my Service Manager who will assist with a {customer request}.