Dashboard
Action Another action Something else here
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Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: 7450f663-28d8-42a3-8648-37223a245e24

{
  "TimeOfDay": "2026-09-15 09:08",
  "DealerName": "VW Melrose Arch",
  "DealerBrand": "Volkswagen",
  "DealerWebsite": "https://vwmelrose.hatfieldgroup.co.za/",
  "PhysicalAddress": "101 CORLETT DRIVE, BIRNAM, JOHANNESBURG, 2196\r\n",
  "DealerPhone": "010 823 8000",
  "DealerHours": "Weekdays 07:00-17:00, Weekends 07:00-13:00",
  "Country": "South Africa"
}
User
2026-09-15 09:08
Hi there, I came across your ad on Google and would like to find out more on your Amarok offer.
Assistant
2026-09-15 09:08

Tool call: call_6966051

Tool Call
set_intent({
  "intent": "car_sales_enquiry"
})

Tool call: call_6966052

Tool Call
get_customer_info({
  "intent": "car_sales_enquiry"
})
User
2026-09-15 09:08 
{
  "tool_call_id": "call_6966051",
  "role": "user",
  "content": "true"
}
User
2026-09-15 09:08 
{
  "tool_call_id": "call_6966052",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}
Assistant
2026-09-15 09:08
I'd be glad to help. May I have your name first before we continue?
User
2026-09-15 09:08
Is it inhouse finince
Assistant
2026-09-15 09:08
Yes, we offer in-house finance through VW Financial Services. May I please have your name so I can assist you further?