Dashboard
Action Another action Something else here
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Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: 671bcf82-6371-4503-9c87-f14302c9b7bb

{
  "TimeOfDay": "2026-05-18 10:49",
  "DealerName": "Mahindra Woodmead",
  "DealerBrand": "Mahindra",
  "DealerWebsite": "https://mahindrawoodmead.hatfieldgroup.co.za/",
  "PhysicalAddress": "WOODMEAD AND WATERFALL CRESCENT, WOODMEAD, 2191\r\n",
  "DealerPhone": "0108238849",
  "Country": "South Africa"
}
User
2026-05-18 10:49
Hi there what best deals you have on Mahindra now
Assistant
2026-05-18 10:49

Tool call: tool_set_intent_TSSEbBe2veUDjGlAum7h

Tool Call
set_intent({
  "intent": "car_sales_enquiry"
})

Tool call: tool_get_customer_info_Vm22MotqvK8iN9epuHI2

Tool Call
get_customer_info({
  "intent": "car_sales_enquiry"
})
User
2026-05-18 10:49 
{
  "tool_call_id": "tool_set_intent_TSSEbBe2veUDjGlAum7h",
  "role": "user",
  "content": "true"
}
User
2026-05-18 10:49 
{
  "tool_call_id": "tool_get_customer_info_Vm22MotqvK8iN9epuHI2",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}
Assistant
2026-05-18 10:49
Welcome to Mahindra Woodmead! To assist you with our best deals, may I please have your name and surname? Once I have those details, we can proceed with: 1. Purchasing a vehicle 2. Booking a service 3. A parts enquiry
User
2026-05-18 10:50
1
Assistant
2026-05-18 10:50

Tool call: tool_create_customer_record_XZ5SG3nIRDNXYtltGcw6

Tool Call
create_customer_record({})
User
2026-05-18 10:50 
{
  "tool_call_id": "tool_create_customer_record_XZ5SG3nIRDNXYtltGcw6",
  "role": "user",
  "content": "false"
}
Assistant
2026-05-18 10:50
I understand. To proceed with a vehicle purchase, may I please have your name and surname?
User
2026-05-18 10:50
Corné Potgieter
Assistant
2026-05-18 10:50

Tool call: tool_create_customer_record_PfFX531fmfqNsieYCHfc

Tool Call
create_customer_record({
  "customer_surname": "Potgieter",
  "customer_name": "Corné"
})
User
2026-05-18 10:50 
{
  "tool_call_id": "tool_create_customer_record_PfFX531fmfqNsieYCHfc",
  "role": "user",
  "content": "true"
}
Assistant
2026-05-18 10:51
Thank you, Corné. Are you looking for a New, Used, or Demo vehicle?
User
2026-05-18 10:51
New
Assistant
2026-05-18 10:51
What is your monthly budget or total purchase price?
User
2026-05-18 10:52
R3500 per month
Assistant
2026-05-18 10:52

Tool call: tool_search_vehicle_stock_GwrLRXtFv1vEhDrU5wTT

Tool Call
search_vehicle_stock({
  "search_options": [
    {
      "department": "New",
      "monthly_budget": 3500
    }
  ]
})
User
2026-05-18 10:52 
{
  "tool_call_id": "tool_search_vehicle_stock_GwrLRXtFv1vEhDrU5wTT",
  "role": "user",
  "content": "{\"status\":\"found_stock\",\"quantity\":28,\"pagesize\":3}"
}
Assistant
2026-05-18 10:52
{"StockNumber":"NW20756","FriendlyName":"Mahindra XUV3X0 1.2 MX2 AT","Color":"Everest White","Department":"NEW","Price":275000.00,"EstimateMonthlyPrice":4758,"Milage":"0","Year":2026}
Assistant
2026-05-18 10:52
{"StockNumber":"NW20805","FriendlyName":"Mahindra XUV3X0 1.2 MX2 AT","Color":"Everest White","Department":"NEW","Price":275000.00,"EstimateMonthlyPrice":4758,"Milage":"0","Year":2026}
Assistant
2026-05-18 10:52
{"StockNumber":"NW20807","FriendlyName":"Mahindra XUV3X0 1.2 MX2 AT","Color":"Tango Red","Department":"NEW","Price":275000.00,"EstimateMonthlyPrice":4758,"Milage":"0","Year":2026}
Assistant
2026-05-18 10:52
You can request a quote by clicking 'Request Quote', or see more options by selecting 'Show Next'
Assistant
2026-05-18 10:52

Tool call: tool_send_stock_form_tAOPbrPI1eqfmxCubIl5

Tool Call
send_stock_form({
  "pagesize": 3,
  "page": 1
})
User
2026-05-18 10:52 
{
  "tool_call_id": "tool_send_stock_form_tAOPbrPI1eqfmxCubIl5",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-05-18 10:52
<WAIT_FOR_CLIENT />