Dashboard
Action Another action Something else here
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Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: 5e7cb47c-d281-4924-9057-572265a03c40

{
  "TimeOfDay": "2026-03-19 11:36",
  "DealerName": "Ford Sandton",
  "DealerBrand": "Ford",
  "DealerWebsite": "https://fordsandton.hatfieldgroup.co.za/",
  "PhysicalAddress": "24 WITKOPPEN ROAD, PAULSHOF, SANDTON, 2001",
  "DealerPhone": "010 823 5053",
  "Country": "South Africa"
}
User
2026-03-19 11:36
Start Service Booking
Assistant
2026-03-19 11:36

Tool call: sqmx04n61

Tool Call
set_intent({
  "intent": "service_booking_inquiry"
})
Assistant
2026-03-19 11:36

Tool call: sqmx04n61

Tool Call
set_intent({
  "intent": "service_booking_inquiry"
})
User
2026-03-19 11:36 
{
  "tool_call_id": "sqmx04n61",
  "role": "user",
  "content": "true"
}
Assistant
2026-03-19 11:36

Tool call: aqhyb8h0q

Tool Call
lookup_customer_name({
  "intent": "service_booking_inquiry"
})
User
2026-03-19 11:36 
{
  "tool_call_id": "aqhyb8h0q",
  "role": "user",
  "content": "Gavi Selomo"
}
Assistant
2026-03-19 11:36

Tool call: cwwvvk2r3

Tool Call
save_customer_name({
  "customer_name": "Gavi",
  "customer_surname": "Selomo"
})

Tool call: eedgbqb7e

Tool Call
send_booking_form({
  "message": "Dear Gavi Selomo, thank you for choosing Ford Sandton. We will be in touch to discuss your service booking."
})
User
2026-03-19 11:36 
{
  "tool_call_id": "cwwvvk2r3",
  "role": "user",
  "content": "true"
}
Assistant
2026-03-19 11:36
Thank you for choosing Ford Sandton! I have forwarded your details to my Service Manager who will assist with a {customer request}.