Monitoring / Session details

Monitoring Session details

Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: 50ec479f-7bfd-438f-8752-ce08ff522d7d

{
  "TimeOfDay": "2026-11-14 09:47",
  "DealerName": "Omoda Jaecoo Fourways",
  "DealerBrand": "Omoda-Jaecoo",
  "DealerWebsite": "https://omodafourways.hatfieldgroup.co.za/",
  "PhysicalAddress": "Cnr Fourways Blvd & Percy Street, Fourways, Sandton, 2191",
  "DealerPhone": "0110660900",
  "DealerHours": "Weekdays 07:00-17:00, Weekends 07:00-13:00",
  "Country": "South Africa"
}
User
2026-11-14 09:47
Good day
Assistant
2026-11-14 09:47

Tool call: call_16095325841686519166

Tool Call
set_intent({
  "intent": "greeting"
})

Tool call: call_16095325841686517109

Tool Call
get_customer_info({
  "intent": "greeting"
})
User
2026-11-14 09:47 
{
  "role": "tool",
  "tool_call_id": "call_16095325841686519166",
  "content": "true"
}
User
2026-11-14 09:47 
{
  "role": "tool",
  "tool_call_id": "call_16095325841686517109",
  "content": "{\"status\":\"found\",\"name\":\"Leshen Chetty\"}"
}
Assistant
2026-11-14 09:47
Good day Leshen Chetty. Welcome to Omoda Jaecoo Fourways! How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
User
2026-11-14 09:50
1
Assistant
2026-11-14 09:50

Tool call: call_3728644571969735720

Tool Call
set_intent({
  "intent": "car_sales_enquiry"
})
User
2026-11-14 09:50 
{
  "role": "tool",
  "tool_call_id": "call_3728644571969735720",
  "content": "true"
}
Assistant
2026-11-14 09:50
Are you looking for a New, Used, or Demo vehicle?
User
2026-11-14 09:51
New
Assistant
2026-11-14 09:51
What is your monthly budget or total purchase price?
User
2026-11-14 09:51
R550 000
Assistant
2026-11-14 09:52

Tool call: call_332764902228244605

Tool Call
search_vehicle_stock({
  "search_options": [
    {
      "department": "New",
      "max_budget": 550000
    }
  ]
})
User
2026-11-14 09:52 
{
  "role": "tool",
  "tool_call_id": "call_332764902228244605",
  "content": "{\"status\":\"found_stock\",\"quantity\":21,\"pagesize\":3}"
}
Assistant
2026-11-14 09:52
{"StockNumber":"NO21340","FriendlyName":"OMODA C5 1.5T Street \u002B","Color":"Grey","Department":"NEW","Price":339900.00,"EstimateMonthlyPrice":5881,"Milage":"25","Year":2026}
Assistant
2026-11-14 09:52
{"StockNumber":"NO21440","FriendlyName":"JAECOO J5 1.5T Core","Color":"WHITE","Department":"NEW","Price":339900.00,"EstimateMonthlyPrice":5881,"Milage":"25","Year":2026}
Assistant
2026-11-14 09:52
{"StockNumber":"NO21376","FriendlyName":"OMODA C5 1.5T Street \u002B","Color":"Silver","Department":"NEW","Price":339900.00,"EstimateMonthlyPrice":5881,"Milage":"25","Year":2026}
Assistant
2026-11-14 09:52
You can request a quote by clicking 'Request Quote', or see more options by selecting 'Show Next'
Assistant
2026-11-14 09:52

Tool call: call_6221867486252845403

Tool Call
send_stock_form({
  "page": 1,
  "pagesize": 3
})
User
2026-11-14 09:52 
{
  "role": "tool",
  "tool_call_id": "call_6221867486252845403",
  "content": "{\"status\":\"sent\"}"
}
User
2026-11-14 09:52
Looking for electric
Assistant
2026-11-14 09:52

Tool call: call_5026894856221721125

Tool Call
search_vehicle_stock({
  "search_options": [
    {
      "model": "Electric",
      "department": "New",
      "max_budget": 550000
    }
  ]
})
User
2026-11-14 09:52 
{
  "role": "tool",
  "tool_call_id": "call_5026894856221721125",
  "content": "{\"status\":\"no_stock\"}"
}
Assistant
2026-11-14 09:52

Tool call: call_2288673739329475989

Tool Call
submit_sales_lead({
  "budget": 550000,
  "surname": "Chetty",
  "model": "Electric",
  "description": "Customer is interested in an electric vehicle, but no stock is currently available.",
  "name": "Leshen"
})
User
2026-11-14 09:52 
{
  "role": "tool",
  "tool_call_id": "call_2288673739329475989",
  "content": "{\"status\":\"sales_lead_submitted\"}"
}
Assistant
2026-11-14 09:52
I have forwarded your details to my Sales Executive who will assist with a quotation and discuss any upcoming electric vehicle options.
User
2026-11-14 09:53
Thank you
Assistant
2026-11-14 09:53
You are most welcome. Is there anything else I can assist you with today?
User
2026-11-14 09:53
No thanks. Just wanted to buy a new electric car.
Assistant
2026-11-14 09:53
Understood. Should your requirements change, or if you would like information on our internal combustion or hybrid range, I am here to help. Have a productive day.
User
2026-11-14 09:56
Thank u
Assistant
2026-11-14 09:57
You are welcome. Have a great day!