Dashboard
Action Another action Something else here
Separated link
Agent Key: d89da5fb-e784-4e9e-b0e3-58c272bd6dd4
Prompt Parameters

Configuration: 308d07d1-8756-4326-8944-531849ec3a2f

{
  "TimeOfDay": "2026-07-17 10:35",
  "DealerName": "ISUZU Woodmead",
  "DealerBrand": "Isuzu",
  "DealerWebsite": "https://isuzuwoodmead.hatfieldgroup.co.za/",
  "PhysicalAddress": "WOODMEAD AND WATERFALL CRESCENT, WOODMEAD, 2191\r\n",
  "DealerPhone": "010 823 8946",
  "DealerHours": "Weekdays 07:00-17:00, Weekends 07:00-13:00",
  "Country": "South Africa"
}
User
2026-07-17 10:35
Hi, I found your dealership on Google and would like someone to get in touch with me.
Assistant
2026-07-17 10:35

Tool call: Gau7VNED

Tool Call
set_intent({
  "intent": "fallback"
})

Tool call: 9U7Yr9vN

Tool Call
get_customer_info({})
User
2026-07-17 10:35 
{
  "tool_call_id": "Gau7VNED",
  "role": "user",
  "content": "true"
}
User
2026-07-17 10:35 
{
  "tool_call_id": "9U7Yr9vN",
  "role": "user",
  "content": "{\"status\":\"not_found\"}"
}
Assistant
2026-07-17 10:35
I'd be glad to help. May I have your name and surname first before we continue?
User
2026-07-17 10:39
Mandla Sibiya
Assistant
2026-07-17 10:39

Tool call: AtGEdyfL

Tool Call
create_customer_record({
  "customer_surname": "Sibiya",
  "customer_name": "Mandla"
})
User
2026-07-17 10:39 
{
  "tool_call_id": "AtGEdyfL",
  "role": "user",
  "content": "true"
}
Assistant
2026-07-17 10:39
Thank you, Mandla. How can we assist you today? 1. Purchase a vehicle 2. Book a service 3. Part enquiry
User
2026-07-17 10:40
2
User
2026-07-17 10:40
Book service
Assistant
2026-07-17 10:40

Tool call: 7yzZdh25

Tool Call
set_intent({
  "intent": "service_booking"
})

Tool call: 7yVWc7j1

Tool Call
send_service_booking_form({
  "message": "Please fill in this form to book your service at ISUZU Woodmead."
})
User
2026-07-17 10:40 
{
  "tool_call_id": "7yzZdh25",
  "role": "user",
  "content": "true"
}
User
2026-07-17 10:40 
{
  "tool_call_id": "7yVWc7j1",
  "role": "user",
  "content": "{\"status\":\"sent\"}"
}
Assistant
2026-07-17 10:40
<WAIT_FOR_CLIENT />